Comprehensive Support Services for Your Peace of Mind
Our dedicated team is here to assist you every step of the way, from initial setup to ongoing maintenance and troubleshooting. With our client-oriented approach, we, at GuideLites, strive to exceed your expectations and provide the support you need to thrive.
Expert Support During Business Hours
Our dedicated GuideLites support team is available during business hours to provide expert assistance and ensure uninterrupted operation of our solutions.
With proactive troubleshooting and advanced tools, we prioritize client satisfaction and minimize downtime, making us your trusted partner.
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85%
of support tickets resolved within 24 hours
4h
average resolution time for support tickets
90%
customer satisfaction rating for support services
3
speaking languages of our support team
What Our Customers Say
The support team at GuideLites swiftly tackles any issue, ensuring our support tickets are resolved within 24 hours. Their dedication and expertise make them a reliable partner in our technology journey.
Jitse Boer
Account Manager, AV & ICT Company
With great average resolution time, GuideLites' support services have significantly improved our efficiency. Their prompt response and effective solutions streamlined our operations.
Danijel Arsenković
Project Coordinator, Mobile & Web Portal
The support team delivered outstanding service, evident in their high customer satisfaction rating.
Lucas Berkvens
Infrastructure Manager, Daiwa House Modular Europe